Data protection policy

The protection of your personal data that is collected and processed by URSAPHARM Schweiz GmbH (referred to hereinafter as “URSAPHARM” or “we“) in the context of our business activity is important to us. We process personal data in accordance with the provisions of the applicable Swiss Federal Data Protection Act.

The data protection policy below provides information on how and for what purposes we process your personal data and also sets out your rights. Personal data includes all the data and information that relate to a specified or identifiable natural person.

By using the website you give your consent for collection and use of data in accordance with this data protection policy.

Data Controller

The data controller for processing of your personal data in accordance with this data protection policy is URSAPHARM Schweiz GmbH. The name and address of the data controller are as follows:

Chamerstrasse 44
6331 Hünenberg

Which data is collected

When you use this website or interact with it (e.g. by completing the contact form), personal data is collected, processed and used.

If you enter a query, place an order or submit a response (for example about an adverse event), we collect your personal data (names, addresses, telephone numbers, e-mail addresses and/or other information) that can be used to identify you.

By entering a query, placing an order or submitting a response (for example about an adverse event), you are giving your consent for us to collect this personal data.

Moreover, we use a website analysis service in order to monitor the use of the website with the help of cookies. This service collects data including the IP address (Internet protocol address) of your computer or device. However, the IP address is only used in absolutely exceptional cases and by official order in order to identify you, for example as part of court proceedings or criminal investigations.

Why is the data collected

The data is collected in order to respond to your enquiry or comply with our statutory obligations in connection with the collection, processing and reporting of any adverse events.

We use the data collected via the website for statistical purposes in order to understand how our website is used and how we can improve it.

How long is the data stored

We store the data for as long as necessary for the fulfilment of the above-mentioned purposes or as prescribed by law.

The law stipulates that safety-relevant data must be stored for at least 10 years after the end of the availability of the medicinal product.

No disclosure to third parties

As a rule, we do not share any data with third parties. Where third parties are engaged on our behalf as order processors, we ensure that they fully comply with our data protection policies.

Furthermore, we are obliged by law to inform authorities about any adverse events.

Right to information

You have the right at any time to receive information about the data that we may have about you. Within the legally permissible framework, you then have the right to request rectification or erasure.

If you wish to exercise your right to information, we kindly ask you to contact us.


We reserve the right to change or amend this privacy policy, where necessary. The most recent version applies.

Thank you for visiting our website. If you have any concerns or comments in connection with data protection or the use of your data, we would appreciate it if you could share these with us.